Frequently Asked Questions

• What does a web site cost? Cost of a site is determined by the size, features of the site, and how much original material CCI must produce. Our hourly rate is $75 per hour; $275 an hour if the client designs the site.
• Why can't you guarantee search engine placement? Search engines, such as Google, are designed to give greater importance to sites that are linked to the greater number of other sites. Therefore, portal-type sites (i.e., yellowpages.com) dominate the top of most search engine results, leaving small businesses further down in the search results. While the portal sites may link to your site, they may also link to thousands of others in the same business. It is possible to purchase web placement, but that expense is quite large. What we can do is optimize the site and the meta files attached to it to get the best results possible without the added cost. Be wary of companies saying they can guarantee results. If they make this claim, ask for a financial guarantee and benchmarks to judge the results.
• Do you provide e-commerce? Yes, we provide several levels of e-commerce, depending on whether you have a merchant account or not. There is no limit regarding number of products sold.
• Does the client need to know how to build a web site? No, that is why you pay CCI. All you need to know is what you want on your site and what functions you want it to perform.
• Does CCI provide the design, artwork, and photos? Yes. For design, we will discuss ideas with you before we start, including preferred colors, and then create the site to meet your specs.
• Will CCI provide the writing and editing for the site? Yes, but we need something from the client with which to work.
• How long does it take to get my web site online? We usually say 6-8 weeks, although more often than not (depending on size and features), we can get the site online in 3-4 weeks.
• Maintenance: We offer three maintenance plans, ranging from six updates a year to weekly updates. Maintenance plans are void if the client has other companies or individuals work on the site.
• Consultations: Initial consultations are free.
• Terms: All orders $1,000 and under are due at time of the order. Orders over $1,000 are due as follows: 50 percent at time of ordering; the other 50 percent due within one week of completion. We take cash and checks only.
• Can I get a refund? If work on the web site has already begun, the initial payment will serve as the kill fee. If work has not begun on the site, a refund will be provided. If the client does not provide CCI with all of the materials for the site within the first eight weeks, there will be no refunds.